Body Shops
Partner with CSI to maximize repair opportunities, grow your client base and increase revenue. Our team of veteran hail experts utilize industry partnerships to increase traffic to your shop, capture more repairs all while providing best in class technicians and cutting edge claims management solutions.
Vehicle Repair Services
PAINTLESS DENT REPAIR(PDR)
Paintless Dent Removal is the perfect way to remove unwanted dents, dings and creases without the need to repaint. SolutionWorks has the experts to make them disappear.
HAIL DAMAGE REPAIR
SolutionWorks managers and technicians understands the need to maximize the revenue opportunity while providing unmatched quality and service in the process.
OVERSPRAY & CONTAMINANT REMOVAL
SolutionWorks has experts to remove and clean a variety of surfaces that have been damaged by discharge from manufacturers, painters and/or the natural elements.
SMOKE RESTORATION
Need that smoke odor or soot removed, SolutionWorks has the solution!
DISINFECTION (COVID-19)
Need peace of mind knowing your employees and customers are safe in their place of business or vehicle, SolutionWorks has the solution.
Vehicle Appraisal Services
Need resources when all hail breaks lose? SolutionWorks has hail experts ready for admin, estimating and operational support to help you maximize the opportunity!
PARTNER WITH CSI TO CREATE A REPAIR TEAM CAPABLE OF HANDLING HIGH-VOLUME REPAIRS. Partnering with CSI can help local repair professionals meet the significant demand for repair after a major event and allow them to continue taking care of their regular bodywork clients. Together, our combined repair teams can meet the high-volume demands with unparalleled commitment to craftsmanship.
The CSI Road Map Right People + Right Process + Technology = Cradle to Grave Solution
The CSI Fast Track
Event
Deploy
Execute
Event Closed
FNOL
Safelite Solutions
- Capture loss and confirm coverage
- Schedule appointment for appraisal
- Web based reporting and KPI’s to Carrier
Schedule Appraisal
Safelite Solutions/SolutionWorks
- Scheduling begins as soon as drive in locations are secured
- Self service via text message and traditional call center is initiated and ongoing 24/7
- Triage based scheduling and virtual total loss inspection
Complete Appraisal
SolutionWorks
- Total Loss – Safelite Fast Track Settlement
- Comprehensive reporting and KPI’s based on client specific requirements
- QA process
Offer Repair
Customer Choice
- Immediate scheduling facilitated on site or available remotely
- Reporting and KPI’s available for Carrier
Repair Car
SolutionWorks
- PDR / Overspray Repair
- Conventional w/ partner shops
- Reporting and KPI’s customized for Carrier
Supplement Handling
SolutionWorks
- Triage inbound supplement requests
- Best claims practices applied, and physical inspections completed if required
Customized Reporting
SolutionWorks
- Tracking of supplement variance
- Reporting and KPI’s for Carrier